How to make Houston city services work better via Social Media

Can Houston use social media to make city services work better? Yes! Following San Francisco’s example (establishing a Twitter account for the city – @SF311), residents can send queries and messages about nonemergency issues such as potholes. San Francisco even went so far as to open its arsenal of public information – crime stats, health-code scores, metro times – to software developers. As a result, 30+ Smartphone apps have been created such as Crimespotting (browse interactive city-crime maps), Routesy (see real-time train schedules), and Recycle Finder (locate the nearest recycling spots). Supposedly, Boston, LA, Portland and Washington D.C. are adopting this idea. Come on Houston!


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